Contact Us
If you’d like to get in touch with us, there are several ways to do so. First, you can use this page to send us an email. You can also click on the “Message Us” button in the bottom-right corner of any page on our website to open a Facebook chat, where we can provide direct support and answer your questions via Messenger. We also offer phone support, so you’re welcome to call and speak with our sales or technical support teams about your inquiry.
Facebook Messenger is a great way to communicate because it logs the entire conversation in one place—unlike emails, which can sometimes become scattered. Of course, a phone call is just as welcome and is often the best way to handle sales inquiries or complex technical questions. We’re happy to connect however you prefer; just keep in mind that phone or Facebook Messenger support often offers the quickest and most comprehensive assistance.
Below, you’ll find links to common manuals. These can also be found on individual product pages. Most of our products come with a plastic card containing a QR code that directs you to the product’s dedicated support page, where you’ll find video guides, manuals, and more.
Manuals & Support 14in1
Fast shipping
All domestic orders are shipped with Australia Post’s Express post service, overnight delivery to 95% of Australia. International orders shipped by TNT Express courier.
Secure Payments
Domestic payments can be made by bank transfer or credit cards via secure processing with Stripe. International payments can be made by credit card using Stripe.
1-Year Warranty
Buy with confidence, all of our products come with a warranty period of 12-months against defect or failure unless otherwise noted. Simplified returns system in place.
Our Location
07-3149-3443
Mon to Fri from 9:00 am to 5:00 pm
Level 1 - Offices First
59 Albany Creek Road
Aspley, QLD 4034
Click & Collect orders need to be placed online before arriving at our office location in Aspley, along with waiting for a confirmation email the order is ready for collection. Any questions ask our helpful staff or give us a call or message.